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Very Good. No complaints. 10/10
The service received today from you was excellent. Managed to get me a lower quote with the same airline that I was going to book with. Also talked me through the travel procedure. This is the first time that myself and my daughter will be travelling without my husband and you put my mind at ease. Thank you.
Information received was clear and helpful, and was delivered in a friendly and cheerful manner. Would certainly be happy to deal with again.
I am very happy to say that you have been the most pleasant and helpful person I have spoken to for sometime. Was polite and answered all my queries with full information, giving me the options available. Made me feel like I was a special client. Did not sound like she was too busy or in a hurry to get over the phonecall to attend to someone else as is the case with so many travel agents these days.
This has been a very pleasant experience.
Superb service, extremely helpful.